Welcome to Nxt Clinic

These Terms & Conditions govern your access to and use of the Nxt Clinic platform, including the services, features, software, and tools provided through the platform. By creating an account, accessing the platform, or continuing to use any of its services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you are using Nxt Clinic on behalf of a clinic, organization, or other entity, you represent that you have the authority to accept these Terms on behalf of that entity.

## 1. Definitions
For the purposes of these Terms:

* **"Nxt Clinic," "Platform," "we," "us," or "our"** refers to the Nxt Clinic platform and its related services, software, systems, and technologies.
* **"User," "you," or "your"** refers to any person who creates an account, accesses, or uses the Platform.
* **"Clinic"** refers to a medical clinic, healthcare facility, or organization using the Platform.
* **"Services"** refers to all features, tools, and services provided by Nxt Clinic through the Platform.
* **"Free Plan"** refers to the services and features made available by Nxt Clinic without a monetary charge.
* **"Paid Plan"** refers to any subscription or service that requires payment.
* **"User Data"** refers to information and data entered, uploaded, or stored by the User through the Platform.

## 2. Acceptance of Terms

By using Nxt Clinic, you agree to these Terms & Conditions and any policies referenced herein, including our **Privacy Policy**.

If you do not agree with any part of these Terms, you must stop using the Platform.

Nxt Clinic may update these Terms from time to time as described in the "Changes to These Terms" section.

## 3. User Accounts and Account Security

Certain Nxt Clinic services may require you to create an account.

You are responsible for:

* Providing accurate and complete information when creating your account.
* Keeping your login credentials confidential.
* Not sharing your account credentials with unauthorized individuals.
* All activities performed through your account, unless caused by unauthorized access that was not reasonably attributable to you.
* Notifying Nxt Clinic if you suspect unauthorized access to your account.

If an account is associated with a Clinic or organization, the account administrator or responsible organization is responsible for managing its users and the permissions granted to them.

## 4. Free Plan

Nxt Clinic may provide a free version of the Platform that allows Users to access and use a limited selection of services and features without payment.

Users may use the Free Plan to explore and evaluate the Platform before deciding whether to upgrade to a Paid Plan.

Features, limits, and availability under the Free Plan may differ from Paid Plans. Nxt Clinic may modify, improve, add, or remove features included in the Free Plan, subject to applicable law.

Providing a Free Plan does not create an obligation for Nxt Clinic to provide all Platform features without charge.

## 5. Paid Subscriptions and Services

Nxt Clinic may offer additional services or features for a fee.

When selecting a Paid Plan, the applicable price, subscription period, and included features will be presented before the subscription is completed.

By completing a payment or upgrading to a Paid Plan, you agree to pay the fees displayed at the time of purchase.

Prices, plans, features, and subscription options may change from time to time. Any material changes to applicable fees will be communicated before they apply to new subscriptions or renewals, where required by applicable law.

## 6. Refund and Cancellation Policy

Nxt Clinic provides Users with the opportunity to use the Free Plan before purchasing a Paid Plan. This allows Users to explore the Platform, evaluate its available features, and make an informed decision before upgrading.

**Accordingly, fees paid for subscriptions or Paid Services are non-refundable after the payment or upgrade has been completed, except where a refund is required by applicable law.**

Cancelling a subscription does not automatically entitle the User to a refund for amounts already paid for the current subscription period.

For recurring subscriptions, cancellation may prevent the next renewal while allowing the User to continue accessing the applicable service until the end of the already-paid subscription period, depending on the applicable plan and subscription terms.

Exceptions to this no-refund policy may apply where required by applicable law or where Nxt Clinic determines otherwise at its discretion.

## 7. Acceptable Use

You are granted a limited, non-exclusive right to use Nxt Clinic for lawful purposes and in accordance with these Terms.

You must not use the Platform:

* For any unlawful purpose.
* To attempt unauthorized access to accounts, systems, or data belonging to others.
* To interfere with, disrupt, damage, or negatively affect the performance of the Platform.
* To upload or distribute malicious content or software.
* To conduct unauthorized security testing, scanning, or penetration attempts.
* To abuse APIs, automated services, or other technical interfaces provided by the Platform.
* To impersonate another person or provide misleading or fraudulent information.
* For any activity that violates the rights of others or applicable laws and regulations.

## 8. Clinic and User Responsibility for Patient Data

Nxt Clinic is a software platform designed to help Clinics manage and organize their operations and data. Nxt Clinic is not responsible for the accuracy, completeness, or appropriateness of information entered into the Platform by Users or Clinics.

Clinics and Users are responsible for:

* The accuracy of information entered into the Platform.
* Using patient information lawfully and appropriately.
* Obtaining any necessary consents or authorizations where required by applicable law.
* Determining which individuals are authorized to access patient information.
* Using patient information in compliance with applicable laws and regulations.

Users must not use Nxt Clinic in a manner that violates the privacy or rights of patients or other individuals.

## 9. Nxt Clinic Is Not a Medical Provider

Nxt Clinic is a software platform designed to support clinic management, data organization, and administrative operations.

Nxt Clinic does not provide medical diagnosis, treatment, medical advice, or healthcare services and does not replace a physician or qualified healthcare professional.

Any medical, diagnostic, or treatment decisions made by Users or healthcare professionals remain solely their responsibility.

## 10. Service Availability

We strive to provide Nxt Clinic in a stable and reliable manner. However, we do not guarantee that the Platform will be available without interruption or completely free from errors at all times.

The Platform or certain features may be temporarily unavailable due to:

* Scheduled maintenance.
* Updates and development.
* Technical failures.
* Infrastructure or service-provider issues.
* Events beyond our reasonable control.
* Security or legal requirements.

Nxt Clinic may modify, develop, add, or remove certain Platform features when reasonably necessary.

## 11. Third-Party Services and Integrations

Certain Nxt Clinic features may rely on services or systems provided by third parties, including hosting providers, communication services, messaging providers, payment providers, or external integrations.

The availability or performance of certain Platform features may therefore depend on these third-party services.

To the extent permitted by applicable law, Nxt Clinic is not responsible for failures or interruptions directly caused by third-party services outside our reasonable control.

## 12. Account Protection and Data Access

Users are responsible for taking reasonable measures to protect their accounts, devices, and login credentials.

Access to information within Nxt Clinic may vary depending on the User's role and the permissions assigned by the Clinic.

Clinic administrators and account administrators are responsible for managing Users and access permissions appropriately.

## 13. Intellectual Property

All rights relating to Nxt Clinic, including its software, designs, interfaces, trademarks, logos, content, features, and technology, are owned by or licensed to Nxt Clinic unless otherwise stated.

These Terms do not transfer ownership of any part of the Platform to you.

You may not copy, reproduce, modify, distribute, sell, republish, or create derivative works from any part of the Platform without prior authorization, except to the extent permitted by applicable law.

## 14. User Data and Content

User Data entered or stored through the Platform remains subject to the rights of the User or the entity the User represents, while granting Nxt Clinic the rights necessary to store, process, and use such data solely as reasonably required to provide and operate the Services.

Nxt Clinic handles personal information in accordance with its **Privacy Policy**.

Users must not upload, store, or process data through the Platform unless they have the legal right and appropriate authorization to do so.

## 15. Backups and Data Loss

Nxt Clinic takes reasonable measures to support data protection and service continuity. However, no system can guarantee that data will never be lost, corrupted, or otherwise affected under all circumstances.

Users remain responsible for maintaining any additional backups they consider necessary, particularly for important or sensitive information.

## 16. Suspension and Termination

Nxt Clinic may suspend, restrict, or terminate a User's access to the Platform, in whole or in part, in circumstances including:

* Violation of these Terms.
* Unlawful use of the Platform.
* Abuse or misuse of the Services.
* Attempts to compromise, access, or disrupt the Platform.
* Failure to pay applicable fees.
* Security or legal concerns.
* Other conduct that may materially harm the Platform, its Users, or other parties.

Upon termination, access to the Services may be discontinued in accordance with these Terms and applicable law.

## 17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Nxt Clinic is provided **"as is"** and **"as available."**

Nxt Clinic does not guarantee that the Services will meet every User's specific requirements or that the Platform will always be completely error-free, uninterrupted, or available.

Information, tools, and features provided through the Platform are not a substitute for professional judgment or the User's legal and professional responsibilities.

## 18. Limitation of Liability

To the maximum extent permitted by applicable law, Nxt Clinic shall not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to the use of, or inability to use, the Platform.

This may include loss of profits, data, business, revenue, or business opportunities, except where applicable law does not permit such liability to be excluded or limited.

Nothing in this section is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

## 19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nxt Clinic from claims, losses, damages, liabilities, and expenses arising from or related to:

* Your violation of these Terms.
* Your unlawful use of the Platform.
* Your violation of the rights of another person or entity.
* Your use of data or content without the necessary rights or authorization.
* Your misuse of the Platform.

## 20. Changes to These Terms

Nxt Clinic may update these Terms from time to time to reflect changes to the Services, legal requirements, or operational practices.

When material changes are made, Users may be notified through the Platform, email, or other appropriate communication methods.

Changes will become effective on the date specified in the updated Terms.

Your continued use of Nxt Clinic after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

## 21. Governing Law and Dispute Resolution

These Terms shall be governed by the laws and regulations applicable in the jurisdiction designated by Nxt Clinic, subject to any mandatory rights or protections provided to Users under applicable law.

The applicable jurisdiction and dispute-resolution mechanism will be specified in the final version of these Terms.

## 22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

## 23. Entire Agreement

These Terms, together with the policies and agreements referenced herein, constitute the primary agreement between you and Nxt Clinic regarding your use of the Platform, unless a separate written agreement applies to a specific Service.

## 24. Contact Us

If you have any questions regarding these Terms or the Nxt Clinic Services, you may contact us through the official contact methods provided on the Platform.

Welcome to Nxt Clinic

At Nxt Clinic, we are committed to protecting the privacy of our users and handling their information and data responsibly and securely.

This Privacy Policy explains what types of information we may collect when you use the Nxt Clinic Platform, how we use, protect, and share that information, and certain rights and choices available to you regarding your information.

By using Nxt Clinic, you acknowledge that you have read and understood this Privacy Policy.

## 1. Scope of This Privacy Policy

This Privacy Policy applies to information collected or processed through:

* The Nxt Clinic website.
* The Nxt Clinic Platform, applications, and interfaces.
* Clinic management services.
* Accounts used to access the Platform.
* Services and features associated with the Platform.

Nxt Clinic may contain data entered by clinics, physicians, staff members, and other users, including information relating to patients.

## 2. Information We Collect

We may collect different types of information depending on how you use the Platform and the Services you access.

### 2.1 Account Information

Account information may include:

* Name.
* Phone number.
* Email address, where provided.
* Login credentials.
* Account and permission information.
* User role within a Clinic.
* Information about the Clinic or organization associated with the account.

We do not store passwords in a form that allows us to read them as plain text. Passwords are handled using appropriate security mechanisms.

### 2.2 Clinic and Physician Information

Users may provide information relating to a Clinic or physician, including:

* Clinic name.
* Physician name.
* Medical specialty.
* Contact information.
* Clinic address.
* Working hours.
* Services provided.
* Information required to manage the account and subscription.

### 2.3 Staff and User Information

When a Clinic adds users or staff members to the Platform, we may process information necessary to create their accounts, manage access, and provide the Services.

The Clinic is responsible for ensuring that it has an appropriate legal basis to provide employee or staff information to the Platform.

## 3. Patient and Medical Information

Nxt Clinic may allow Clinics and physicians to store and manage patient information through the Platform.

Depending on what a Clinic or physician enters into the Platform, this information may include:

* Patient name.
* Phone number and contact information.
* Basic identification information.
* Appointment information.
* Medical records.
* Medical notes.
* Diagnoses or treatment-related information.
* Prescriptions or information related to medical care.
* Documents or files uploaded to the Platform.
* Other information entered by the Clinic in connection with providing healthcare services.

### Nxt Clinic's Role in Patient Data

Nxt Clinic provides the software infrastructure and tools that help Clinics manage this information.

Nxt Clinic does not generally determine the medical content entered by a Clinic or the specific medical purpose for which that information is used.

The Clinic and physician, as applicable and subject to applicable law, are responsible for:

* Ensuring that the collection of patient information is lawful.
* Obtaining required consents or authorizations where applicable.
* Ensuring the accuracy of the information.
* Using the information for lawful purposes.
* Determining who is authorized to access patient information.
* Complying with applicable privacy, data protection, and healthcare laws and regulations.

## 4. Information Collected Automatically

When you use the Platform, certain technical information may be collected automatically, including:

* IP address.
* Browser type.
* Device type.
* Operating system.
* Session information.
* Login and logout times.
* Technical information related to system performance and security.
* Error and event logs.

This information is primarily used to operate, maintain, improve, and secure the Platform and to detect unauthorized or abusive activity.

## 5. How We Use Information

We may use the information we collect for the following purposes:

* Creating and managing user accounts.
* Providing and operating Nxt Clinic Services.
* Managing Clinics, users, and permissions.
* Providing patient, appointment, and medical-record management features.
* Processing subscriptions and payments.
* Sending service-related notifications and messages.
* Communicating with users regarding their accounts or Services.
* Providing technical support.
* Improving Platform performance and developing new features.
* Detecting and preventing fraud and misuse.
* Protecting the security of the Platform and its infrastructure.
* Investigating technical issues and security incidents.
* Complying with legal and regulatory requirements.
* Enforcing or protecting our legal rights and obligations.

## 6. Legal Bases for Processing

Where required by applicable law, we process personal information based on an appropriate legal basis, which may include:

* Performing a contract or providing Services requested by the User.
* User consent where consent is required.
* Compliance with legal obligations.
* Protecting the security of the Platform and preventing misuse.
* Legitimate interests, where permitted by applicable law.
* Any other lawful basis permitted under applicable law.

## 7. How We Share Information

We do not sell users' personal information.

We may share or provide access to certain information in the following circumstances:

### 7.1 At the Direction of the User or Clinic

Information may be processed or made available to authorized users within a Clinic according to the permissions established by the Clinic.

### 7.2 Service Providers

We may rely on third-party companies and service providers that help us operate the Platform, including:

* Hosting and infrastructure providers.
* Database services.
* Messaging and notification services.
* Email service providers.
* Payment providers.
* Security and monitoring services.
* Other technical service providers necessary to operate the Platform.

These providers may process information only to the extent necessary to provide the applicable services and subject to the relevant contractual and legal requirements.

### 7.3 Legal Requirements

We may disclose information when required by law, court order, or valid legal request, or when disclosure is reasonably necessary to protect our rights, the rights of our users, or the security of the Platform.

### 7.4 Business Transactions

If Nxt Clinic is involved in a reorganization, merger, acquisition, sale of assets, or similar business transaction, certain information may be transferred as part of that transaction, subject to applicable legal requirements.

## 8. WhatsApp and External Communication Services

Nxt Clinic may use external communication or messaging services to provide certain communication and notification features.

When these features are used, certain information necessary to send messages or process communication requests may be processed, such as phone numbers, message content, and technical information associated with the request.

Processing performed through third-party service providers may also be subject to their own privacy policies and terms, depending on the service being used.

## 9. Payments and Subscriptions

When you use Paid Services, information relating to your subscription and payment may be processed.

This information may include:

* Plan type.
* Subscription status.
* Subscription start and end dates.
* Billing information.
* Information relating to payment transactions.

Payments may be processed through third-party payment providers. Such providers may collect and process payment information in accordance with their own privacy policies and terms.

Nxt Clinic does not need to store complete payment card information when the payment is processed entirely through an external payment provider.

## 10. Cookies and Tracking Technologies

Nxt Clinic may use cookies and similar technologies to operate the Platform, improve the user experience, and enhance security.

Cookies may be used to:

* Maintain login sessions.
* Remember certain user settings.
* Protect accounts and sessions.
* Improve Platform performance.
* Understand how certain parts of the Platform are used.
* Detect unusual activity or attempts to misuse the Platform.

You may control certain types of cookies through your browser settings. However, disabling necessary cookies may affect some Platform functionality.

## 11. Information Security

We implement reasonable technical and organizational measures designed to protect information against:

* Unauthorized access.
* Unlawful use.
* Unauthorized modification.
* Unauthorized disclosure.
* Loss or damage.

Security measures may include access controls, permission management, secure communications, and other safeguards appropriate to the nature of the Services.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee that information will be protected against every possible security risk.

## 12. Data Retention

We retain personal information and data for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, or protect our rights and legitimate interests.

Retention periods may vary depending on:

* The type of information.
* The nature of the Service.
* Account status.
* Legal requirements.
* Backup requirements.
* The need to resolve disputes or investigate security incidents.

When there is no longer a legitimate need to retain information, it may be deleted, anonymized, or otherwise disposed of using appropriate procedures, subject to applicable laws and requirements.

## 13. Account and Data Deletion

Users may be able to request deletion of their account or certain information associated with it, depending on the options made available by Nxt Clinic.

Complete or immediate deletion may not always be possible, including where certain information is:

* Required by law.
* Necessary to fulfill legal or financial obligations.
* Required to resolve a dispute or protect legal rights.
* Stored in backups that require a reasonable period to be replaced or deleted.

When dealing with patient information, the Clinic or entity that originally collected the information may be responsible for determining when and how such information should be deleted, subject to applicable law.

## 14. User Rights

Depending on applicable law, users may have rights regarding their personal information, which may include:

* The right to know what information is being processed.
* The right to request access to personal information.
* The right to request correction of inaccurate information.
* The right to request deletion where permitted by law.
* The right to object to certain processing activities.
* The right to request restriction of processing in certain circumstances.
* The right to withdraw consent where processing is based on consent.
* The right to request a copy of certain information where required by law.

We may require verification of identity before processing requests relating to personal information.

Certain rights may be limited or unavailable in specific circumstances as permitted or required by applicable law.

## 15. Patient Data Access Requests

When patient information is stored within a Clinic or physician account, the Clinic or physician may be the party primarily responsible for managing the relationship with the patient regarding that information.

If you are a patient and wish to access, correct, or request deletion of your medical information, you may need to contact the Clinic or physician that collected or entered the information.

Nxt Clinic may assist with data-related requests according to its role, legal obligations, and applicable agreements.

## 16. Children's Information

Nxt Clinic is not directly intended for use by children.

If information relating to a child is collected through a Clinic's use of the Platform, the Clinic or entity collecting the information is responsible for ensuring that an appropriate legal basis or parental or guardian consent exists where required by applicable law.

## 17. Data Transfers and Storage

Information may be stored or processed through service providers or infrastructure located in countries or regions different from the country in which the User is located.

Where applicable, we take appropriate measures required by law regarding the transfer and protection of personal information.

## 18. No Sale of Personal Information

Nxt Clinic does not sell users' or patients' personal information to third parties for commercial purposes.

Information may be processed by service providers necessary to operate the Platform and provide the Services, as described in this Privacy Policy.

## 19. Communications and Notifications

We may use user contact information to send:

* Account-related notifications.
* Security-related messages.
* Subscription and payment notifications.
* Important Service updates.
* Technical support communications.
* Information necessary to operate the Services.

Marketing communications may be sent only where permitted by applicable law or where the required consent has been obtained.

## 20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Nxt Clinic Services, legal requirements, or our data-processing practices.

When material changes are made, we may notify Users through the Platform, email, or other appropriate communication methods.

The date of the latest update will be indicated in the updated version of this Privacy Policy.

We encourage Users to review this Privacy Policy periodically to remain informed about how their information is handled.

## 21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, you may contact us through the official contact methods provided by Nxt Clinic.